Our items are all custom-made. Our turnaround at the moment is 2-3 weeks to shipping on custom-made, this may increase once we start becoming busy.
Free shipping on orders over € 250,00 (via BPost 1 - 5 business days once dispatched).
€25,00 shipping costs on orders under € 250,00 (via BPost 1 - 5 business days once dispatched).
Please note we do not ship to PO Boxes so please provide a physical address during checkout.
Free DHL express shipping on all orders over € 250,00 (2-3 business days from dispatch).
€ 25,00 DHL express shipping on all orders under € 250,00 (2-3 business days from dispatch).
ombined orders must be placed within a 12 hour period from shop updates, once the 12 hours pass we cannot guarantee your parcels can be combined and receive a shipping refund.
Please make sure your order is correct. No order changes or cancellations once the order has been placed.
Customs duties & taxes are the responsibility of the buyer for all countries - if you refuse your parcel at customs due to the fees your order will be destroyed by customs and will not be refunded by Radena.
How long does it take for my order to be processed?
We aim to ship goods within 2-3 weeks of receiving your order. Please note we ship orders on working days and weekend orders will be packed and dispatched the following Monday. We appreciate your patience while our team works hard to get the orders dispatched as fast as we can. Please double check your shipping address is correct as we can not be held responsible for undelivered orders due to incorrect delivery details.